Monopoly for mac dropbox7/5/2023 ![]() ![]() It's not that crazy when you consider the number of free Dropbox accounts they must have from years of offering the service I have at least two of those, neither of which is used anymore. Unless you have a second factor that is trusted to also change the email, they would have no way of verifying that you are who you say you are instead of someone who guessed or stole a string.Īs for support, I agree with the sentiment, but companies rarely treat the people on the free trial program the same as ones who spend a lot of money. To be fair to them, that's a pretty standard security feature, to prevent someone who has your password from locking you out of everything in perpetuity. "Eventually found the password and gained access to the files, but to change the email (or any settings) it had to send an email to the existing (and wrong) address." I know of two other corps that closed out their accounts as well and they were much larger than mine. In my book, you treat your smallest customer like you treat your largest. We've had a lot of issues with them over the years and this was the proverbial straw. My phone rang within 15 min of my cancelation email and when I explained why I was leaving they promised to update my personal account email, but it was too late. So I downloaded my files, moved the Dropbox corp files to OneDrive and cancelled both the free account and the Corporate one. Eventually found the password and gained access to the files, but to change the email (or any settings) it had to send an email to the existing (and wrong) address. Could not contact support as they no longer offer support on free accounts. My free account was tied to an email I no longer had access to so password reset was out of the question. I changed computers and lost access to my DropBox. ![]() I had two DropBox accounts, a free one for personal use I have used for almost a decade and a Corporate plan for 300 people. ![]()
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